Support
Last updated October 10, 2026
Quick answers first. If you're stuck, or something looks wrong, write to us and a real person will reply.
How do I add my family?
After you sign up, tap Set up with Biscuit and say who's in your family and what your week looks like. You review everything before it saves. You can also add people in Profile → Family.
How does my partner join?
In Profile → Family, add them and share the claim code or link. They sign up, enter the code, and land on the same calendar.
Can I bring in my Google Calendar or a school calendar?
Yes. Profile → Import a calendar takes Google Calendar, a calendar link (webcal or .ics) or an .ics file, and shows a preview first. You can undo an import.
Who can see my family's schedule?
Only the people in your family, plus anyone you explicitly share with. Friends see only what you approve, and busy-only shares never show titles, places or people.
Biscuit says it's offline. What now?
The AI service is briefly unavailable. Your calendar still works, and you can add things with the + button. Try Biscuit again in a little while; tap Retry to resend your message.
How do I delete my account?
Profile → Account → Delete my account removes your account and, if you're the last adult, your family's data. See the Privacy Policy for details.
Contact us
Email george@estuarysystems.ai. We usually reply within one business day.
Send feedback
Inside the app, tap the corgi next to the message box on the Assistant tab to send feedback (with a screenshot if you like). Or email your feedback.